Shipping & Returns
$Up to $A60 $6.50
$60 and above Free Shipping
Up to $A100 $A15.00
$A100 and above Free Shipping
REST OF THE WORLD
Up to $A150 $A20.00
$A150 and above Free Shipping
We ship direct from Melbourne where all our stock is held - we do not drop-ship from outside Australia, so you can be confident that your order will reach you as swiftly as possible.
Our promise to you is personalised, friendly service. As soon as you place your order you will receive a confirmation email. We aim to process your order and send it out to you within 24 hours. We use Australia Post E-parcel service or Sendle. Once the order is packed and shipping details are created, you will receive an email to confirm your order is on its way. We will always use compostable and/or recyclable packaging for our orders.
Our payment system accepts credit cards, PayPal, Google Pay, Apple Pay and Afterpay. The website is a secure SSL site and no credit card details are stored on the site.
At KitMaii we want you to be completely satisfied with your purchase and be as excited about our products as we are. We offer a 30 day, no questions asked, full happiness guarantee, so you can feel totally confident purchasing from us. If you have a problem with a product please contact us first at firstname.lastname@example.org so we can work out a solution. We ask that you return items in original packaging material and in the condition received. We can then arrange a replacement, a credit or a refund.